Exchanges & Returns

Returns to the UK: 

We offer a free exchange and returns service for our UK customers. Here’s how to process them: 

All items must be returned unworn, unwashed, and neatly folded in the original packaging including all tags. If you fail to do so, we will not accept your return. 

On receipt of your returned items, we will refund the price paid on the original payment card. Please note shipping costs are not refunded. Refunds are processed within 10 days of us receiving the items.

International Returns: 

We are sorry to say we cannot offer free international exchanges. Please return your original items and reorder in the correct size. 

℅ Provenance & Green 
Units 8 - 10, Brandon Business Centre   
Putney Close
IP27 0PA  
United Kingdom

Any questions please e-mail us at with your order number.