Exchanges & Returns

Returns & Exchanges to the UK: 

We appreciate you might change your mind, or your not totally happy with the style or size so we offer returns within 14 days of your order. 

To make it as easy as possible, simply follow the below steps:

Renue
℅ Provenance & Green 
Units 8 - 10, Brandon Business Centre   
Putney Close
Brandon  
Suffolk   
IP27 0PA  
United Kingdom

 

All items must be returned unworn, unwashed, and neatly folded in the original packaging including all tags. We reserve the right to adjust your return if it does not comply with our returns policy. 

Please note for any Buy One, Get One Free offers, we can only accept returns of both items. 

On receipt of your returned items, we will refund the price paid on the original payment card. Please note shipping costs are not refunded. Refunds are processed within 10 days of us receiving the items.

For exchanges, we can send these out free of charge, simply get in touch with us at hello@renuethelabel.com and we can process your exchange. 

Final Sale: Please note that selected items denoted as Final Sale and are non-returnable, non-refundable and non-exchangeable. Please refer to product page.

International Returns: 

We are sorry to say we cannot offer free international exchanges. Please return your original items and reorder in the correct size. 

RENUE
℅ Provenance & Green 
Units 8 - 10, Brandon Business Centre   
Putney Close
Brandon  
Suffolk   
IP27 0PA  
United Kingdom

Any questions please e-mail us at hello@renuethelabel.com with your order number.